Fix common teleprompter problems
The problems people run into most with teleprompter apps and remotes, and how to sort them out quickly.
Remote not workingTeleprompter remote won't pair, only plays and pauses, or keeps switching off? Step-by-step checks for Neewer, Desview, GVM and other clickers, plus a free remote test.Elgato Camera Hub not scrollingElgato Prompter text won't scroll in Camera Hub, or DisplayLink Manager keeps popping up on your Mac? Things users have tried, and a browser-based workaround.Elgato Prompter no imageElgato Prompter screen blank or not detected in Camera Hub? Elgato's official steps for Windows and Mac, the DisplayLink driver fix, and a browser workaround.Text backwards or upside downWhy teleprompter text reads backward through the glass, when to use mirror or upside-down mode, and how to check it in seconds.iPhone keyboard disappearsPaired a teleprompter clicker and now the iPhone or iPad keyboard won't appear? Why it happens and three ways to keep editing your script.Text cut off at the edgesWords cut off at the sides of the teleprompter or hidden by the hood? Fix margins, text size and the reading line, and keep your place when you rotate.Scrolling too fast or jumpySet teleprompter speed in words per minute, fit a script to a target length, and get smooth starts and stops. Why scrolling jumps and how to fix it.Voice tracking loses your placeWhy voice-activated teleprompters jump ahead or stall, how to set up for reliable voice tracking, and how Reframely's voice follow avoids big jumps.Import a Word doc or Google DocLoad a .docx, Google Doc, text or Markdown script into a teleprompter without copy and paste. Headings become sections you can jump to.
Most problems come down to a few settings
- Text backwards or upside down: the mirror setting doesn't match how your screen sits. A rig preset sets it for you.
- Text cut off: margins too narrow or text too large for the hood.
- Remote not working: the remote is paired with the brand's app rather than the device, or sends keys the app doesn't expect. Clicker setup shows exactly what arrives.
- Scrolling too fast or jumpy: speed set in pixels instead of words per minute, or a device in power-saving mode.
Each guide above starts with the cause, then the fix, with sources for anything other apps' users have reported.